Frequently Asked Questions

To add a new landlord or supervisor to your system you’re just a few easy clicks away!
Go to Menu - Admin Management or Admins.

1. Add new Admin/ Landlord.
2. Fill in the information on the pop up module.
3. (The email and password will be their User log in details.)

An automatic email has been sent to the chosen email address for activation and their login details.

With RPM Pro you will have a total of 3 dashboards, Your Dual Dashboard (which you will see instantly after you have logged in). The dual dashboard gives you an overview of your total properties, landlords, tenants and guests as well as your active site alerts.
This dashboard laso has fast links giving you direct access to different sections of the software.

The other two dashboards belong to your properties - Long term Rentals and Vacation Rentals.

The LTR dashboard provides you with the same sections as the VR dashboard but for all of your long term properties and tenants.
Weekly payment calendar, leased tenants, open and expiring leases, active properties, open service requests, unpaid invoice and active accounts.

The dashboards AUTOMATICALLY update themselves as soon as new information is added or updated within the software. You can easily add payments and update service requests and bookings without having to leave the first page!

The site alerts is a GREAT way to share short information to all users of the program.
You can also choose if you want it shared to your all users of the software (incl. tenants and guest), make it printable on receipts or only visible for management.

To create a Site Alert of your Go to Site Alerts at the menu, Click on Create new site alert, fill in all the information that is needed, choose your dates and hit Create Alert.

This section is easily found in main menu.
After you have set up your new RPM Pro then this is the place you should visit! Before you can get started with adding your properties etc. you need to set up what file types etc that's allowed to be uploaded to the software.

You have three sections;
Global site settings - Website URl, Business info and contact details, upload logo etc.
File/ Image Upload settings - Pictures File Types, Directories etc.
Rental/ Booking & Payment settings - Payment gateways, use fee , completed message, allowed currency and more.

When adding a new vacation rental, your booking calendar is automatically created. You can always add and update the calendar whenever you wish (the calendar can be found on the property profile).
Set up additional room fees, deposit amount, maximum of people and days of stay, allow coupons, automatic confirmations, tax settings and more!

As a Admin - Superuser you can monitor and manage everything within the software, but if you wish to be able to assign yourself a request you can always set up a seperate landlord account.
Since you can set up unlimited accounts in your RPM Pro software you don't have to worry about setting up multiple accounts.

RPM Pro is here to help you with all aspects of you realtor business! RPM Pro has been completely developed to help you with your daily tasks, properties, and administration. RPM Pro will help you keep everything in one place and paper free. It has been made simple for all ages to use, on any device of their choosing. They can even make payments and bookings on the go through their phones!

By having it all in one place makes everything so much easier! With RPM Pro you and your staff can manage all aspects of the business no matter where you or they are.
With RPM Pro you can have properties ALL OVER THE WORLD! Find a local housekeeper and technichian, set them up with an account and manage your properties from where ever you are! RPM Pro can help you in so many way! Give it a go! When RPM was developed, we wanted to connect all sections of real estate, from guests and housekeepers to administration - an ALL IN ONE solution. We want RPM Pro to be available for everyone and therefore offer multiple sized and priced package deals.

Go to your Active Bookings, from here you can either use the search box to find you booking or you can look through page by page. On active bookings you will find a side slide, move this to the right and you will have multiple options to choose from, View, Delete, Cancel or view Contract.

Please note that when a booking is cancelled it gets moved to Archived Bookings.

Connect you cleaners or service technicians to you software! By providing them with their own account they will be able to upload images and change statuses on their assigned req as well as add extra service costs if so required.

To add a request;
Choose your category (Housekeeping or Service Request) in the menu, then click on Active requests. From here you will be able to click on Create a new VR/ LTR requests by clicking on the button. Choose your Property & Priority level. Give you request a Title and add additional information that is needed, and click– Save.