Resident & guest experience

Portals tenants and guests actually use

Self-serve documents, payments, and service requests—so your office spends less time on routine questions.

Property overview

Online payments

Service requests

Documents

Portals

One portal product, role-aware features

Tenants and guests share a portal experience, but what they see depends on whether they are leasing or booking. Tenants can still book vacation inventory from the same login when your portfolio includes both.

A clear dashboard greets them with property context, alerts, and shortcuts into the tasks that matter.

Payments

Pay and print without calling the office

Online invoices let tenants and guests pay around the clock. They can print their own receipts, which removes a whole class of “can you resend that?” tickets.

Your collections team still owns the unpaid views in admin—self-serve does not mean out of control.

See it in action

Full product trial or live demo with sample data—no sales call required.

Self-serve

Profile, leases, bookings, and alerts

Users update their own contact details, review lease information or booking history, and see site alerts you configure for them on login.

That keeps CRM data fresher and supports both leases and bookings without duplicate portals.

Requests

Service requests that arrive as tickets, not voicemails

Residents open service requests from the portal so maintenance gets structured details immediately. Status tracking gives everyone a shared timeline.

Fewer lost emails, fewer “I already told someone” conversations—better experience for guests and tenants alike.

See both sides of your rentals business in one place

Start a free trial of RPM Pro—or open the live demo and click around with sample data.

Full product access · No long-term contract